Arc Infrastructure manages the 5,500km rail network that stretches across southern WA and connects the state to global export markets. In 2018, the business embarked on a major restructure that led to an overhaul of its corporate affairs and communications functions.

Our team was tasked with guiding the business through this period of internal change by:

  • Reviewing existing company-wide communications capabilities and needs;
  • Developing a corporate communications strategy to enable better stakeholder engagement at a local, regional and State-wide level;
  • Upskilling management and key personnel in best-practice communications and stakeholder engagement skills;
  • Developing a suite of policies and processes for stakeholder engagement and broader communications activities;
  • Developing collateral material including an internal staff magazine;
  • Providing ongoing issues and media management support.